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Norbert Kytka, Headquarters PlattlingContact
Designing your MES introduction, implementation, training, maintenance and support: We have your back and ensure your every need is covered from beginning to end. We support you with a full range of services to ensure smooth and effective implementation and continuous trouble-free operation. Our experts offer a multitude of skills, functional and technical, to provide you with an integrated MES experience.
It’s essential that our customers can use MES CAT skillfully and smoothly. To ensure this happens, we involve you in the process from the start. Along with the install, we use a “train the trainer” model to ensure that your whole team can work effectively. Contact us for more information about our training strategies – user training, basic training, individual training, web demos, etc.
Do your production systems run 24/7? Can’t afford downtime for your MES system? Our support team includes MES specialists ready to help you and your employees around the clock. We offer customized service options comprising first, second and third level support. Our service staff have secure remote access to your system — regardless of where in the world your company is located!
Production downtimes upset your customers, damage your reputation, and increase your costs. Let the T.CON experts keep your MES system up to date with the latest functions and releases. Continuous maintenance and regular checks of your hardware and software ensure your downtimes are kept to a minimum.
We can customize your MES software with individual functions designed for your specific requirements. Our development teams will extend your MES CAT with requirements-oriented modifications to functionality and processes. Our developers always ensure compatibility for current and future versions with your ERP system or other connected systems.