Maintenance

Extend SAP PM/EAM with smart maintenance solutions

Digitalization and Industry 4.0 lift maintenance systems to a new level: the new technology makes maintenance much more efficient and creates transparency. Maintenance becomes “smart maintenance”. And that’s just what our package of innovative solutions “SMART FOR MAINTENANCE” is about. Learn how you can use it to optimize your maintenance processes for the long-term.

Exploit the full potential of an SAP-integrated maintenance system

As the digital transformation advances and Industry 4.0 takes off, there is a sharper focus on the role of maintenance to economic success. New, innovative technologies can be used to make maintenance measures more efficient and improve the availability of production plants. However, lots of companies just stick to the rudimentary functions of SAP PM/EAM and never exploit the full potential it offers for process support. Our products and add-ons provide targeted extensions to the core functionality and make maintenance processes noticeably more efficient.As the digital transformation advances and Industry 4.0 takes off, there is a sharper focus on the role of maintenance to economic success. New, innovative technologies can be used to make maintenance measures more efficient and improve the availability of production plants. However, lots of companies just stick to the rudimentary functions of SAP PM/EAM and never exploit the full potential it offers for process support. Our products and add-ons provide targeted extensions to the core functionality and make maintenance processes noticeably more efficient.

Through numerous projects, we have developed a clear understanding of the typical challenges and gaps in SAP PM – from mobile user experience to planning; from reporting through to machine connections and IoT. We have put together suitable solution approaches and best practices in our “SMART FOR MAINTENANCE” package, along with innovative supporting functions such as chatbots and augmented reality.

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Product flyer | MOBILE MAINTENANCE
Product flyer | SMART FOR MAINTENANCE
Success story | MOBILE MAINTENANCE with SAPUI5 and smartphones at SAPPI
Success story | Efficient maintenance using a tablet at Berliner Glas
Success story | Maintenance via Smartphone at DEUTZ AG

Maintenance solutions for SAP PM | T.CON

Advantages at a glance

Advantages for IT managers and company executives

Use SMART FOR MAINTENANCE to...

... get the most out of your SAP ERP system investment. We build on existing, tried-and-tested functions and processes to provide extended functionality.
... create real added value with low investment costs: our innovative, lean add-ons can be used for targeted optimization of your processes and thus secure your business success.
... keep your system architecture lean: no middleware is required and the solutions are fully integrated in SAP.

Advantages for the maintenance department

Use SMART FOR MAINTENANCE to...

... benefit from our maintenance process expertise, bundled into prefabricated solution packages to support your processes.
... make better use of your existing data base, while simultaneously extending and optimizing it. Over time you can then refine your maintenance measures further for better efficiency and thus increase plant availability.
... ensure employee satisfaction: your end users are supported in their work by simple, intuitive applications, freeing up their time for the important things.

Our solutions at a glance

Efficient optimization for operational maintenance processes: MOBILE MAINTENANCE

Enterprises using SAP ERP with the PM module can integrate our MOBILE MAINTENANCE solution to make their maintenance and repair processes more efficient. You will improve the quality of data for analyses and simplify day-to-day work routines for your maintenance staff. The result is a noticeable increase in availability in your systems, in parallel with a reduction in operating costs.

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Predictive maintenance: SMART IOT

Our “SMART IOT” platform (Internet of Things) networks machines and collects sensor data. It can be combined with information from SAP PM/EAM, allowing you to track the status of production processes and determine machine states (“condition monitoring”). It uses machine learning and statistical tools to highlight trends, which allows you to better predict and plan essential maintenance. This transition from “reactive” to “predictive” maintenance nets your enterprise significant reductions in maintenance costs and unplanned downtime.

Digital assistance: MARVIN the chatbot

Chatbots are computer programs that you can hold a natural conversation with. They are being used more and more in industrial solutions. Chatbots like MARVIN can act as a “virtual assistant” to help production and maintenance workers with their tasks. The technician using the chatbot doesn’t need to use or understand any specific computer commands. Instead, they just use the most natural form of interaction, human speech, to ask MARVIN for information from IT systems – for example, to call up data from SAP PM/EAM. It’s highly intuitive and accessible – no training required.

Identifying weak points with ENTERPRISE LOGBOOK

As a digital shift book, the ENTERPRISE LOGBOOK documents all relevant production and maintenance events - clearly prepared, enriched with visual content and easily retrievable from any device. Relevant notes and deviations of a shift are effortlessly created either manually or automatically. During shift changes, all stakeholders are informed about unplanned shutdowns, quality problems or safety events. Analysis of the recorded events facilitates troubleshooting. Users can identify problems, correct them more quickly, or optimize maintenance by preventing problematic constellations in the future.

Augmented reality

Innovative technologies such as augmented reality and smart glasses open up entirely new application scenarios for maintenance and mean that issues such as machine downtimes can be resolved much more quickly. Smart glasses (e.g. HoloLens) establish a live video link between the on-site technician and experts located elsewhere. By means of image processing, annotations and sharing files, the remote experts can support and guide the on-site technician as though they were standing right next to them. T.CON also integrates the glasses into your SAP system, which adds access to additional relevant data and files from SAP ERP.

MAINTENANCE PLANNING: a frequently overlooked SAP standard option

The more complex systems become, the more complex the necessary maintenance activities become. An up-to-date and comprehensive overview of existing personnel resources can offer decisive added value here. Our lean add-on "MAINTENANCE PLANNING" can be put into operation quickly and easily. It enables the flexible allocation of employees, organizational units and orders, based on data already available in the PM module and integrated from an HCM system. As a Fiori application, our solution is user-friendly and can be used on different end devices.

Holo Maintenance - Showcase of a HoloLens Application for SAP PM/EAM

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“SAP PM is a solid foundation for maintenance processes – and smart extensions create the crucial added value and competitive advantage.”
David Holland
Consultant PM, T.CON