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Norbert Kytka, Headquarters PlattlingContact
WORKFORCE MANAGEMENT helps production managers and shift leaders to avoid problems resulting from personnel shortages. It closes the gap between SAP HR solutions and production, with seamless digital processes. Employee information, qualifications, shift schedules and absences are visible and linked to personnel requirements at the machines, which are in turn determined based on various production schedules.
Responding to unplanned absences
A machine operator reports in sick. The shift leader uses WORKFORCE MANAGEMENT in SAP to identify the machine where the operator was scheduled to work. There is no replacement available in this production area, but there is someone available in another area. Our SAP-based workforce management software requests this person – and the machine has an operator.
Timely replanning around bottlenecks
Another machine operator is absent, but this time there is no one available who can cover, even in the other production areas. The production manager checks whether the order can be postponed, and updates the schedules to exclude this machine. Since the reschedule was done in plenty of time, the operator’s absence doesn’t turn into delivery problems. The customer receives their order on time.
Identifying and scheduling experts
A special order needs to be completed soon. The production manager uses WORKFORCE MANAGEMENT to search for experts with knowledge of the relevant production process and plan the shift, including cover where necessary. With our workforce management software, the production manager can search through the whole company for experts.
Product Owner WORKFORCE MANAGEMENT