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Norbert Kytka, Headquarters PlattlingContact
Our tool MOBILE MAINTENANCE makes maintenance and repair processes more efficient, helps to generate high-quality data for analyses, and hugely simplifies daily work for maintenance technicians. The tool, which is integrated into SAP ERP with the PM module, yields a noticeable improvement in plant availability, while reducing operative costs.
Maintenance technicians often aren’t “IT professionals”. Our easy-to-use, intuitive mobile tool ensures they are free to focus on their actual work. The tool is available for all common platforms and offline-capable – which means that users can save data and access the information they need anytime, anywhere. Therefore, better data quality and a noticeable speed-up in operative processes is achieved, giving your company a rapid ROI.
Essentially any company, from any industry, if they carry out scheduled or unscheduled maintenance work on buildings, plants or systems.
MOBILE MAINTENANCE is fully integrated in the SAP platform and processes, and therefore requires either SAP ERP or S/4HANA with the PM module.
Even today, maintenance in many companies often involves printing and distributing order documents, noting down faults and completed work on bits of paper to be entered in the ERP system later, while the technicians on site are frequently left without access to the information they need. By introducing a digital mobile solution, you can replace this with a seamless flow of information, improve data quality and guarantee it is up to date, save time and make maintenance processes more efficient.
The benefits of mobile maintenance
IT-supported maintenance work
Using T.CON’s MOBILE MAINTENANCE add-on, which is fully integrated in SAP, users can identify maintenance points using their mobile device (tablet or smartphone) by RFID or barcode, and record maintenance data directly at the location. The tool is fully offline-capable – i.e. if network coverage is poor, data is stored temporarily and transmitted to the SAP back-end once a connection is re-established. Last but not least, users also appreciate how quick and easy it is to use MOBILE MAINTENANCE, with its clearly structured displays and input forms, and the guided, process-oriented data input model. This guarantees high acceptance from end users, which is a decisive factor for the success of any mobile solution.
Another benefit is the flexible architecture of the mobile application. The app can easily be extended with new functionality as needed or adapted quickly to individual customer requirements.
* The functions and extensions listed are available in SAP ERP from Release 5.0.
T.CON’s innovative chatbot MARVIN helps you carry out simple maintenance work intuitively and without technical obstacles. Provide voice or text inputs on e.g. your mobile device, and the digital assistant communicates directly with a back-end system such as SAP PM/EAM (Enterprise Asset Management), to give you rapid, convenient access to maintenance and servicing information. MARVIN offers real added value and is particularly useful to occasional users. He is part of the trend towards consumerization of IT associated with the digital transformation. MARVIN won the MAINTAINER Award from T. A. Cook.
New technology enables us to interact intuitively and naturally with IT systems and makes our workflows more efficient. Our showcase tool “Holo Maintenance” from the T.CON Innovation Lab demonstrates how data glasses can help maintenance technicians with their daily work. Our Microsoft HoloLens application, which integrates into both SAP PM/EAM and Microsoft Remote Assist, enables technicians to literally keep an eye on when maintenance work is due – while leaving their hands free to work. The tool can also be used to support technicians remotely via live video calls, annotations and data access, guiding the worker as though they had an assistant right next to them.
MOBILE MAINTENANCE is as easy and intuitive to use as an app on your personal smartphone or tablet. We anticipate that this will mean faster and more efficient processing for maintenance jobs and better-quality feedback.Business Engineer SAP PM